Resources for Better Rewards

Practical Insights, research and resources to help you build better reward programs
All Research & InsightsWhitepapers & ReportsCompany News
Research & Insights
October 14, 2026

Breakage is not a Saving

Most reward programs measure what they cost, not what they buy. Our founder explains why unredeemed reward value is wasted budget, and why redemption rates come down to design.

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Research & Insights
September 2, 2026

A stronger seal won't fix gift card tampering

Gift card tampering is far more common than the reports suggest, and better packaging won’t fix it. Our founder explains why the real weakness is the open-loop card format itself, and why attaching value to a person rather than a piece of plastic is the safer model.

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Company News
August 24, 2026

A Year of Bees

A year ago, our founder let someone put a beehive in the front yard where the kids play. Twelve months, 10kg of honey and zero stings later, the bees have brought surprising sweetness to family, friends, the local community and, of course, Giftbee.

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Company News
May 13, 2026

ADIA Leaders Forum - 2026

Key takeaways from the ADIA Leaders Forum: with 61% of the workforce financially stressed, the leaders getting it right are building trust, not just technology. Insights from James Callender, Mark Pesce and Kath Koschel on why kindness is a skill, and why making people feel genuinely valued takes intentionality.

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Whitepapers & Reports
November 16, 2025

It’s Not About Bigger Rewards - It’s About Better Ones

Market research participants don’t skip surveys because of low rewards—they skip because the reward experience is confusing, delayed, or easy to lose. Learn why making incentives clear, flexible, and trackable drives engagement far more effectively than just paying more.

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